To Begin a Return/Exchange Click Here
Most items purchased from Industry of All Nations online can be exchanged or returned at any retail location.
Our Policy
Industry of All Nations is committed to manufacturing all sustainable goods in communities where processes and raw materials originate. Due to the nature of our productions based in different communities throughout the world - not made in one factory or through one single process, but those that represent the beautiful diversity of cultures - variations in sizing, care instructions, and finished product do occur. If you are not completely satisfied with the fit, quality, color, or size of any items, please feel free to make a return or exchange.
Please note the following limitations:
Exchanges
We are happy to process exchanges free of charge. All exchanges must be initiated within 45 days of purchase.
Orders placed between Nov 29 - Dec 25, 2024 can be exchanged through Feb 15, 2025
Please use the link at the top of this page to begin an exchange. Using the provided label, exchange items can be placed into their original packaging, or any box or envelope.
Returns
All returns must be initiated within 30 days of purchase. Shipping fees are not eligible for refunds. If the item is defective or if you received the wrong item we will process a return free of charge.
Return shipping label costs will vary depending on the weight of your return, but are usually $5-8
Orders placed between Nov 29 - Dec 25, 2024 can be returned or exchanged through January 25, 2025
Please use the link at the top of this page to begin a return. Using the label provided, return items can be placed into their original packaging or any box or envelope.
International orders
To begin a return for an international order, please visit our return portal here.
About “Free Return Shipping Coverage”
If you purchased “Free Return Shipping Coverage” at checkout you will receive a prepaid return label in our return portal. If you did not purchase coverage, please submit your return through our return portal where you will be able to purchase a return label.